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payments

You can make payments using various methods, such as credit/debit cards, Bank Transfer, net banking, UPI, and mobile wallets.

Jain Voyagers  charge only online fees up to RS150  for payment methods. However, please check with your bank for any applicable charges.

Yes, Jain Voyagers may offer partial payment options on tour packages only. You need to pay a minimum of 25% at booking and the remaining 75% will be divided into three Instalments before Your Departure

We’re always working to get your orders on their way to you as quickly as we can. Most orders will be dispatched within 2-4 business days, though there may be some delays around sales and peak periods. You’ll get a notification when your order has started its journey.

Yes, Jain Voyagers employs industry-standard encryption and security measures to protect your payment information secured through SSL for all website Payment. 

Yes, Jain Voyagers accepts payments in various currencies. However, exchange rates may apply, and additional charges may be levied by your bank.

Jain Voyagers offers flexible payment options, including installment plans on select bookings. Please inquire for more information.

If your payment fails, please check your payment details and try again. Contact our customer service team for further assistance if needed.

Yes. Jain Voyagers accept the the Cash Payments too. 

Jain Voyagers may offer discounts or cashback offers for select payment methods. Check our website or contact us for promotions.

es, Jain Voyagers provides receipts for all payments made towards bookings. You will receive a confirmation email with payment details.

Yes, we charge up to 5% GST on all services offered by Jain Voyagers. 

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Refunds and Cancellations:

Refund policies vary depending on the booking type and associated terms. Please refer to the cancellation policy at the time of booking.

Refund processing times vary, usually within 7-14 business days, depending on the payment method and service provider policies.

Cancellation charges may apply based on timing and terms. Refer to the specific cancellation policy for details.

Yes, you can cancel bookings online through the Jain Voyagers website. Log in to your account and follow the cancellation instructions.

Jain Voyagers assists in rebooking or processing refunds per airline policies for canceled flights.

Modification options vary based on terms. Contact customer service for assistance with modifications.

Some bookings may be non-refundable. Review terms and conditions for details.

Contact customer service to discuss options for cancellations due to unforeseen circumstances.

Bookings are generally non-transferable. Contact customer service to discuss specific situations.

Refunds for missed reservations are typically not provided. Contact customer service to explore options.

We’re always working to get your orders on their way to you as quickly as we can. Most orders will be dispatched within 2-4 business days, though there may be some delays around sales and peak periods. You’ll get a notification when your order has started its journey.

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Vouchers Issuance:

Booking vouchers are typically emailed to the email address provided during the booking process. You can also access your vouchers through your Jain Voyagers account dashboard.

Vouchers are usually issued shortly after full payment is received and the booking is confirmed. You should receive your vouchers within 24-48 hours of completing your booking.

Jain Voyagers primarily provides digital vouchers for convenience and environmental sustainability. However, if you require a physical copy, please contact our customer service team for assistance.

In most cases, vouchers are non-transferable and can only be used by the individual named on the booking. Please refer to the terms and conditions of your specific booking for details.

If you haven’t received your vouchers within the expected timeframe, please check your spam or junk folder in your email inbox. If you still can’t find them, contact our customer service team for assistance.

Vouchers issued by Jain Voyagers are typically used for booking confirmation purposes and may not be used to make changes to existing bookings. Please contact our customer service team for assistance with modifications.

Voucher expiration dates vary depending on the terms and conditions associated with your booking. Please review the details provided in your voucher for information on expiration dates and usage restrictions.

Typically, only one voucher can be used per booking. However, if you have multiple vouchers, please contact our customer service team for assistance in combining them for your booking.

Vouchers issued by Jain Voyagers are non-refundable and cannot be exchanged for cash. They can only be used towards eligible travel bookings through Jain Voyagers.

Voucher usage may be subject to certain terms and conditions, such as minimum booking amounts, blackout dates, and usage limitations. Please review the terms and conditions provided with your voucher for details.

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Membership:

To become a member of Jain Voyagers, simply sign up for an account on our website or contact our customer service team for assistance.

Membership with Jain Voyagers is typically Paid. However, our membership tiers start from RS 2000 per month up to RS 10,000 per month. 

Membership with Jain Voyagers may offer various benefits, including access to exclusive deals and discounts, personalized travel recommendations, and priority booking privileges.

Membership eligibility requirements may vary depending on the specific membership tier or program. Please review the terms and conditions of our membership program for details.

Yes, you can typically cancel your membership with Jain Voyagers at any time. However, please note that cancellation may result in the loss of any accrued rewards or benefits associated with your membership.

Membership with Jain Voyagers is typically non-transferable and can only be used by the individual named on the account.

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Rail Bookings Services:

Yes, Jain Voyagers offers rail booking services for various train routes across India.

You can book tickets for different classes of trains, including sleeper, AC, and express trains, depending on availability and your preferences.

Jain Voyagers may charge a nominal service fee for facilitating train ticket bookings.

Changes to train ticket bookings may be subject to the policies of the railway authorities. Please contact our customer service team for assistance with modifications.

If your train is canceled, Jain Voyagers will assist you in rebooking your journey or processing a refund according to the railway’s policies.

Train tickets booked through Jain Voyagers are sent online.

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Flight Bookings Services:

Yes, Jain Voyagers offers flight booking services for domestic and international flights.

Jain Voyagers partners with a wide range of airlines, including both domestic and international carriers, to offer you a variety of options. 

Jain Voyagers may charge a service fee for facilitating flight bookings, which will be disclosed at the time of booking.

Changes to flight bookings may be subject to the policies of the airline. Please contact our customer service team for assistance with modifications.

If your flight is canceled, Jain Voyagers will assist you in rebooking your flight or processing a refund according to the airline’s policies.

Flight cancellation policies vary depending on the type of ticket and the airline’s terms and conditions. Please refer to the specific cancellation policy outlined at the time of booking.

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Visa Services:

Yes, Jain Voyagers offers visa assistance services to help travelers navigate the visa application process.

Jain Voyagers assists with various types of visas, including tourist visas, business visas, and transit visas, depending on your travel needs.

While Jain Voyagers provides assistance with visa applications, visa approval is ultimately determined by the respective embassy or consulate. We cannot guarantee approval of any visa application.

You can apply for a visa through Jain Voyagers by contacting our visa assistance team, who will guide you through the application process and provide necessary documentation support.

Visa processing times vary depending on the country and type of visa. It can take anywhere from a few days to several weeks. Our visa assistance team will provide you with an estimated processing time based on your application.

Yes, Jain Voyagers provides updates on the status of your visa application throughout the process. Our visa assistance team will keep you informed of any developments or additional requirements.

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Hotel Booking Services:

Yes, Jain Voyagers offers hotel booking services for a wide range of accommodations, including budget hotels, luxury resorts, and boutique stays.

Changes to hotel bookings may be subject to the policies of the hotel. Please contact our customer service team for assistance with modifications.

Hotel cancellation policies vary depending on the hotel and the terms and conditions of your booking. Please refer to the specific cancellation policy outlined at the time of booking.

Jain Voyagers may offer special discounts or promotional offers on hotel bookings from time to time. Check our website or contact our customer service team for the latest deals.

Yes, Jain Voyagers can assist with hotel bookings for both individual and group travel. Our customer service team will provide personalized support tailored to your group’s needs.

Yes, you can typically request specific amenities or room preferences when booking hotels through Jain Voyagers. Please specify your requirements during the booking process, and we will do our best to accommodate your requests.

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Cruise Booking Services:

Yes, Jain Voyagers offers cruise booking services for a variety of cruise lines and destinations.

Jain Voyagers offers a range of cruise options, that we have partnered with  diverse Options.

Jain Voyagers offers cruises to popular destinations worldwide, including the Caribbean, Mediterranean, Alaska, Asia, Singapore, Dubai, Europe and South America

Depending on the cruise line and availability, you may have the option to customize certain aspects of your cruise itinerary, such as shore excursions and onboard activities.

Jain Voyagers may charge a service fee for facilitating cruise bookings, which will be disclosed at the time of booking.

Cruise cancellation policies vary depending on the cruise line and the terms and conditions of your booking. Please refer to the specific cancellation policy outlined at the time of booking.

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MICE Services (Meetings, Incentives, Conferences, and Events):

Jain Voyagers specializes in providing comprehensive MICE (Meetings, Incentives, Conferences, and Events) services, including planning, coordination, and execution of corporate events and gatherings.

Yes, Jain Voyagers has experience in organizing events of all sizes, from intimate meetings to large-scale conferences and conventions.

You can request MICE services from Jain Voyagers by contacting our dedicated MICE team, who will work closely with you to understand your requirements and tailor a customized solution for your event.

Jain Voyagers offers MICE services in various destinations worldwide, including the UK, India, Ireland, France, Switzerland, Iceland, and Italy, among others.

Yes, Jain Voyagers can assist with venue selection, negotiation, and booking based on your event requirements and budget constraints.

Yes, Jain Voyagers provides dedicated onsite support during events to ensure smooth execution and address any logistical challenges that may arise.

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DMC Services (Destination Management Company):

A Destination Management Company (DMC) is a local expert that provides ground handling services, logistics, and destination expertise to travelers and event planners. Jain Voyagers offers comprehensive DMC services across various destinations.

Jain Voyagers serves as a DMC in diverse destinations, including the UK, India, Ireland, France, Switzerland, Iceland, Italy, and more, ensuring seamless travel experiences for clients.

By partnering with Jain Voyagers as your DMC, you gain access to local knowledge, expertise, and resources, enhancing your travel or event experience and ensuring hassle-free logistics and arrangements.

Yes, Jain Voyagers can create tailor-made itineraries and experiences based on your preferences, interests, and budget, ensuring a personalized and memorable travel experience.

Yes, Jain Voyagers has established strong relationships with local suppliers, vendors, and service providers in each destination, allowing us to offer competitive pricing, exclusive experiences, and seamless coordination.

To engage Jain Voyagers as your DMC, simply reach out to our team with your requirements, and we will work closely with you to create a customized proposal and itinerary tailored to your needs.

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Support Services:

You can contact Jain Voyagers for assistance through various channels, including phone, email, live chat on our website, and social media platforms.

Jain Voyagers’ customer service team is available to assist you during regular business hours, typically from 10:00 AM to 7:00 PM, Monday through Saturday.

While our primary customer service hours are during regular business hours, we may offer limited support outside of these hours for urgent matters or emergencies.

Yes, our customer service team is available to assist you with booking changes, modifications, cancellations, and any other inquiries related to your travel bookings.

If you encounter any issues during your trip, please contact our customer service team immediately for assistance. We are here to help resolve any problems and ensure a smooth travel experience.

Yes, Jain Voyagers’ customer service team may provide support in multiple languages depending on availability and your preferences.

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